memorable brand communications
across website, socials, email and beyond
Not your average agency, we’re bridging the gap between professional communications and the modern business with a balance of ‘DIY’ tools and services designed to achieve cohesive content.
Consistent communications build reputation, but in a world of copy-and-pasted, lacklustre content, Originality is the a pillar of recognition. Balancing these two priorities - that’s where the magic is.
Book your stay at Hotel Jean
Check in, reset, and leave feeling ‘brand new’
Now Accepting Collaboration Enquiries
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Now Accepting Collaboration Enquiries -
Hands-on and authentic
Website, socials, design
DEFINITION: ‘Hotel’ (noun)
“An all-inclusive place to stay with personalised service and a range of amenities for a cohesive experience.
Often a setting for premium retreat vacations, purposeful getaways designed for growth, transformation and restoration”
Hotel Jean is the brand communication destination.
With a thoughtful yet comprehensive approach, we craft timeless websites, compelling copywriting, social, email and brand content designed to deepen audience connection through consistency and authenticity.
Our Service Suite
Consistent communications across website, socials, email and beyond.
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Website
We’re SquareSpace Platinum partners with over 10 years experience - specialising in comprehensive eCommerce, Online Course, Membership and Scheduling Platform design.
Have an existing site that needs work? Get it analysed with a Website Review and receive recommendations that you can DIY - or have our designer complete for you with a Website Refresh service.
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Socials
Put your best foot forward with a Profile Optimisation service, including custom recommendations for a professional social account, then build an active presence with a 12 Week Content Calendar, no fuss, just creative content handed directly to you.
For the tech-savvy business owner that just needs a little direction: Keep it consistent with Strategy Development and Social Media Templates that you can customise over and over again.
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Content
We help brands curate collateral that stands out from the crowd of copy-and-pasted, monotonous text, prioritising the foundations of copywriting.
With this in mind, we offer both Copywriting and Content Refinement services. Often overlooked within ‘do-it-yourself’ content, the basics aren’t valued until you notice they’re missing: spelling, grammar, punctuation mistakes - eek! But we don’t judge, we’ve got you covered with Refinement options - or full-service for the busy brand.
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Design
Establish a distinct voice with a Brand Identity Kit or develop it further with consistent content across Website, Blog, Email Marketing, internal communication Templates and more.
Is your content generated by AI or ‘DIY’? Have it reviewed by our professional copywriter with a Proofing service for customised updates to spelling, grammar, tone and correction of any telltale computer-generated traits.
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In House
Check in for the long stay: Monthly Communication support on a 4 or 8 hour p/w basis - and a minimum commitment of just 8 weeks. Long enough to get to know your brand for an efficient service process, but short enough to be an accessible option for those new to outsourcing.
For the growing brand who needs a little bit of everything and week-to-week flexibility, you’ll access our service suite and benefit from professional copywriting, design, editing, content support - whatever you need that week!
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Check In
Not sure where to begin? Book a Check In. An elevated consultation process, it’s your first step toward aligned, intentional communication.
During a Check In, we dive into the intricacies of your business, develop a customised communication plan with bespoke service recommendations tailored to your requirements and capacities.
We analyse your public-facing content, uncover gaps and curate bespoke recommendations. You’ll receive clarity on services and strategies aligned with your goals in the form of a Check-In Visual Brief, which you can then follow and ‘DIY’ our suggestions, or you can leave it to the professionals and make a reservation with us.
Not just another agency
Communications done differently
Our Clients have been Featured in
Expert capabilities with over a decade of specialised experience
With over 10 years of experience in Website Design, Hotel Jean are verified Shopify Partners, Squarespace Platinum Partners, and have also been awarded the prestigious ‘Squarespace Expert’ status.
As one of just six agencies in the country to be recognised at this level, this elite status is reserved for industry leaders and ensures our clients receive the most comprehensive benefits from their chosen platform.
Dreaming of creating a passive income with monetised content? As well as simple landing pages and portfolio sites, Hotel Jean custom curates eCommerce websites, Online Courses, Subscription and Membership Platforms, Service and Appointment Booking integrations and more.
Founder-led, Hotel Jean’s processes are thoughtfully designed
With a unique skillset and experience as a Marketing and Social Media Manager, Website Designer and skilled Copywriter, our Founder Juliette noticed how organisations that engage multiple parties for creative services often experience inconsistencies in their brand identity, building doubt in their audiences and affecting reputation.
Specialising in a solution to this, Hotel Jean provides cohesive, distinctive and efficient content, conserving time and resources for organisations by providing a full service project scope. As a passionate creative, Juliette works directly with our clientele to curate strong, consistent brand identities that support business reputation, and recognition.
Website & branding done differently
Hotel Jean is not your usual communications agency. We've always been a little different, our services, our packaging, and our own branding is no exception. With a unique approach, we bridge the gap between traditional communications, professional content and the modern brand.
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Bored of reading the same old stuff? So are we! With a strong focus on original content, we help brands to curate collateral that stands out from the crowd of copy-and-pasted, stock standard photos and text.
Social media platforms are full of replicated content from brands who just can’t keep up with the ever-changing algorithms. Recent changes mean that original content will now be spotlighted and prioritised. Don’t get left behind, dive in and get creative with content that stands out.
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Conserving business time and resources by providing an end-to-end comprehensive experience, our services have been conceptualised to provide a solution to inconsistent communications: professional content that is cohesive and efficient.
Say goodbye to juggling multiple agencies or contractors, and hello to authentic communications and a strong, distinctive brand identity.
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As ‘Platinum’ Partners (the highest tier), our guests receive access exclusive extras with a hosting subscription:
- 25% OFF ANNUAL WEBSITE HOSTING
- ACCESS TO A DEDICATED PRIORITY SUPPORT TEAM
- COMPLIMENTARY GOOGLE WORKSPACE SUBSCRIPTION
- COMPLIMENTARY DOMAIN HOSTING
- TEN YEARS OF SPECIALISED EXPERIENCE
- EXCLUSIVE PLATINUM PARTNER ONLY FEATURES
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Balancing ‘Do it Yourself’ resources with full-service project packaging, our service suite is unique and designed to support brands through all stages of growth.
For busy brands: Website Design, Review, SEO, Copywriting, eBook + Logo Design, Half/Full Day 'In House' support as one-off or Retainer.
For the tech-savvy: Communication Courses (learn from us!), Editing services for existing collateral, Downloadable Content Templates.
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Prioritising the foundations of professional copywriting that are often missed within ‘do-it-yourself’ business communications, and AI Generated content.
We don’t have to tell you how important correct spelling, grammar and tone is for brand reputation.
Often overlooked, these basics aren’t valued until you see the lack of them: website content that doesn’t make sense, spelling mistakes all over social media - it’s a no from us!
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With Communications qualifications as well as a Diploma in Beauty Therapy, our Founder Juliette has experience in the Beauty, Hospitality, Travel and Wellness industries both hands-on and behind the scenes.
With a strong passion and deep understanding of this niche, Juliette is an expert in providing communication services to businesses within these spaces. Her knowledge and enthusiasm for Beauty and Wellness, makes this our area of absolute expertise.
Hotel Jean’s Hall of Fame
With an extensive history of providing communication support to businesses of all shapes and sizes, we specialise in curating consistent brand identities within the Beauty, Health and Wellness industries.
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WEBSITE DESIGN | SUBSCRIPTION ADD ON
Our team supported our wonderful client Madi with a Website Design and Subscription Add On build for her online community, who are based within her TikTok and Instagram following,
Madi utilises her platform to provide educational nail focussed content the support her ‘Madicuremunity’ in developing their nail service techniques and creative capacity.
MADICURED | GOLD COAST, AU
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MONTHLY COMMUNICATION SUPPORT
With a brief to provide Website Updates, Proofreading, Copywriting, Design and Social Media Support on a bespoke basis, we proudly collaborate with Cap Karoso, a complete unique and incredible hotel based on Sumba Island in Indonesia.
A tailored service package, our Monthly Communication Support is completely customised to each individual organisation and their unique requirements.
CAP KAROSO | SUMBA, INDONESIA
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WEBSITE DESIGN | BOOKING SYSTEM INTEGRATION
Our goal for this project was to ‘streamline’ the online scheduling process for Molly’s clients by completing a Booking System Integration within Molly’s very first site for her Professional Makeup Artistry and Education business.
We curated a user-friendly Website Design that is easy to navigate and showcases Molly’s talents, extensive portfolio and service offerings.
GLOW BY MOLLY | VICTORIA, AU
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CUSTOMISED MONTHLY COMMUNICATION SUPPORT | CONTENT CALENDAR | EMAIL MARKETING
With a tailored service package, we provided Communication Support services to Gold Coast based Clinic Bo Aesthetics, who specialise in Cosmetic services such as Injectables and Skin Treatments.
This customised monthly support service is inclusive of Email Marketing and Campaigns, Content Calendars for elevated and consisted social media activity, along with ad-hoc communication support tasks on a bespoke basis, month to month.
BO AESTHETICS | GOLD COAST, AU
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WEBSITE REDESIGN | SOCIAL MEDIA CALENDAR | GIVEAWAY CURATION
Providing a comprehensive brand streamline service project, we supported Stellavision Eyewear with a Website Redesign service within Shopify to ensure a more user-friendly management of sales and back-end analytics.
To create a strong, cohesive brand while encouraging audience engagement and growth, we curated a customised Social Media Giveaway along with a 12 Week Content Calendar.
STELLAVISION | FAR NORTH, NZ
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BRAND REFRESH | WEBSITE DESIGN | BOOKING SYSTEM INTEGRATION | ECOMMERCE ADD ON | LOGO DESIGN | 12 WEEK CONTENT CALENDAR
With a brief to curate a complete Brand Refresh for this gorgeous salon, we focussed on an elevated aesthetic and ‘Quiet Luxury’ feel across their platforms and brand collateral.
We curated a new Website Design with a Booking System Integration and eCommerce Add-On for physical product sales, along with a new Logo Design and a 10 Week Content Calendar for an elevated Social Media presence and Brand Identity.
NO.13 THE BEAUTY AVENUE | SYDNEY, AU
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WEBSITE DESIGN | SEO COPYWRITING
Specialising in concrete, swimming pools, masonry, brick and blockwork, Stonecraft NZ operates across New Zealand, Australia, the Pacific Islands and beyond.
With a website that hadn’t seen an update in over twelve years, Stonecraft NZ was in need of a refresh to achieve a platform that represented who they are today as award-winning specialists within their industry.
We supported this well established construction firm with a brand new Website Design and SEO Copywriting to achieve a refined and modern result.
STONECRAFT NZ | FAR NORTH | NZ
www.stonecraftconstruction.co.nz
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WEBSITE DESIGN | BOOKING SYSTEM INTEGRATION
We supported El Aesthetics with their launch as a newly established Cosmetic Tattoo and Beauty Service Clinic by curating a brand new Website Design that reflected the brief of a clean, white and crisp aesthetic.
With a complete Booking System Integration, El Aesthetics online platform is both elevated and user-friendly.
EL AESTHETICS | AUCKLAND, NZ
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BRAND SHOOT | WEBSITE DESIGN | BOOKING SYSTEM INTEGRATION | CONTENT CALENDAR | PROFILE REFRESH | GIVEAWAY MANAGEMENT
Specialising in Personalised Herbal Formulas and Naturopathic Support for women, Her Herbs is led by the wonderful Katie who we supported with multiple services to curate a refreshed brand identity.
With a brand new Website Design in SquareSpace and Booking System Integration, Katie’s clients have the ability to schedule their consultations online. We also supported Her Herbs with a customised Brand Photoshoot, Content Calendar and Profile Refresh to enhance their social media presence and curate a strong, professional brand identity.
HER HERBS | GOLD COAST, AU
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WEBSITE DESIGN | BOOKING SYSTEM INTEGRATION | ECOMMERCE ADD ON
We provided a comprehensive Website Design service for Beauty Therapy Clinic, Retreatment Beauty.
With a Booking System Integration and eCommerce Add on service, Retreatment Beauty’s new website now has the capacity to schedule client bookings and process sales from physical product orders.
RETREATMENT BEAUTY | FAR NORTH, NZ
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BRAND IDENTITY KIT | LOGO | WEBSITE DESIGN | SUBSCRIPTION + SCHEDULING ADD ONS
A comprehensive project scope, we supported the launch of Grace and Co as an emerging business. We curated a Brand Identity Kit encompassing Logo Design in multiple formats, a customised colour palette and typography guidelines, brand messaging, voice and tone recommendations.
After establishing a clear and credible brand, we started on the Website Design, curating a platform which offers movement and wellness content on a monthly Subscription basis, Scheduling of one-on-one sessions with practitioners, along with reservations for upcoming wellness retreat events.
GRACE BY KIRI | BALI, INDONESIA
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WEBSITE DESIGN | BOOKING SYSTEM INTEGRATION | SEO COPYWRITING | SOCIAL MEDIA STORY TEMPLATES
We curated an entirely new Website Design complete with a Booking System Integration and SEO Copywriting for Perth based Hair Salon, Meraki on Beaufort to refresh their online presence and support online bookings.
With a recent change of hands, this organisation was due for a few updates to curate cohesive branding and communicate their story and mission to their audience in an engaging and authentic tone. We followed the new website build with customised Instagram Story Templates to facilitate professional, strong branding across their online platforms.
MERAKI ON BEAUFORT | PERTH, AU
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SOCIAL MEDIA STRATEGY SESSION | SOCIAL MEDIA STRATEGY HANDBOOK
We worked with Slovenia based Nail Technician, Matea, to support her newly established Manicure and Press On Nail business with a strategised approach to social media management.
Providing both a one-on-one Strategy Session along with a completely customised Social Media Strategy Handbook, we curated a comprehensive short and long term plan to facilitate Matea Beauty’s growth and positioning within the market as a reputable and professional brand.
MATEA BEAUTY | MARIBOR, SLOVENIA
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WEBSITE DESIGN | BRAND PHOTOSHOOT
Our team supported custom apparel printing business Velawear with a tailored package to establish an online presence across multiple platforms and facilitate online sales.
We curated a clean and user-friendly Website Design that was aligned with their communication priorities of authenticity and superior customer service.
Planning, scheduling, and managing their Brand Photoshoot allowed us to capture professional content to really achieve their vision and elevate their new site with tailored and planned imagery.
VELAWEAR | AUCKLAND, NZ
www.velawear.co.nz
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CONTENT CALENDAR | PROFILE REFRESH | BESPOKE MONTHLY COMMUNICATION SUPPORT
We worked with Newcastle based skin and beauty salon, Ell Kyneur Doll Skin and Beauty to establish a cohesive brand presence across their platforms to fine-tune their messaging and overall aesthetic.
Our Bespoke Monthly Communication support package was custom curated to support this client’s individual requirements, but focussed on social media with a Profile Refresh and regular Content Calendar to support an active and engaged online community.
ELL KYNEUR DOLL | NEWCASTLE, AU
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BRAND KIT | LOGO DESIGN | FLYER DESIGN | WEBSITE DESIGN
We supported this Indonesia based Wellness Retreat business with a variety of communication and branding services to curate cohesive messaging across their platforms.
We started with a Brand Kit + Logo Design before moving on to Website Design, to really build this newly established brand’s identity from the ground up. We then supported Soulprint Retreats with internal and external Brand Collateral such as customised flyers for marketing, and branded schedules and documents for their retreat participants.
SOULPRINT RETREATS | UBUD, INDONESIA
www.soulprintretreats.com
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WEBSITE DESIGN | BOOKING SYSTEM INTEGRATION
Our team curated an entirely new Website Design and Booking System Integration for this Event Furniture and Prop Hire business whose previous website was well overdue for a refresh after changing hands.
We designed a new platform that allowed for online scheduling, while showcasing their gorgeous range of event props and focussing on the personality and family-owned aspect of this small business.
WHEN SQUIRREL MET BEAR | TAURANGA, NZ
www.whensquirrelmetbear.co.nz
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BELLE AMOUR STUDIO | CHRISTCHURCH, NZ
WEBSITE COPYWRITING REFRESH | SEARCH ENGINE OPTIMISATION
We collaborated with the lovely Samantha from Belle Amour Studio on multiple occasions to complete a Website Copywriting Refresh for her Beauty Therapy Clinic in order to elevate the existing text and incorporate new service offerings.
We provided Search Engine Optimisation services to support an increase in bookings directly from Search Engines such as Google. This service was a perfect opportunity to utilise key words to boost website visibility in multiple areas following a relocation from Australia to New Zealand.
BELLE AMOUR STUDIO | CHRISTCHURCH, NZ
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TONGA AOTEAROA BASKETBALL ASSOCIATION | NZ
WEBSITE DESIGN | SEO COPYWRITING
Tonga Aotearoa Basketball Association is an incorporated society that supports young adults living in New Zealand who have Tongan heritage to participate in social basketball events.
This community-led and family supported organisation required a Website Design that spoke to their audience, while allowing individuals to express their interest in participating in TABA’s basketball events and place orders for their team apparel.
Our team also completed SEO Copywriting to support website visibility and discovery.
www.tababallers.co.nz
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DB COSMETICS | AUCKLAND, NZ
EVENT PLANNING + MANAGEMENT | INFLUENCER COLLABORATION SUPPORT
Our founder Juliette collaborated on the ‘Rose and Shine’ project for makeup brand DB Cosmetics, Event Planning, executing and managing in-person.
A beautiful launch for their newly available range of products, this event focussed on Beauty + Wellness Influencer Relationships and was held at the Qt Hotel in Auckland City.
‘Are you a real hotel? Can I check in?’
We believe that originality is everything, especially in a world of copy-and-pasted content, where we’ve seen it all before. Hotel Jean does things a little differently, and our very own brand is no exception.
The concept of Hotel Jean was born from our mission: to create a space for brands to reset with a new identity and collateral, or simply pause the chaos of that never-ending to-do list with creative communication support.
Check in to Hotel Jean, and leave refreshed, rejuvenated and all ‘brand’ new.
Tailored to our guests
TECH-SAVVY BUSINESSES WITH TIME TO SELF-MANAGE
The starting point for a professional social media presence, your Profile is the first piece to the puzzle. Book a Profile Design to elevate your base with tailored recommendations, then shop Downloadable Content Templates to create a consistent identity. Need a little direction? Schedule a Social Strategy with us for a customised content strategy.
CAPABLE LEADERS DUE FOR A RESET OR NEW DIRECTION
Happy creating your own content but want a professional opinion? Book a Content Review service to get your DIY content refined by our professional copywriter or go all in with a ‘By the Hour’ half or full day booking with our multidisciplinary creatives to get through that list of different content tasks. Invest in yourself and upskill your content abilities by taking a Hotel Jean Communication Course - and learn from our qualified professionals.
FULL-SERVICE FOR NEW BUSINESS LAUNCHES + BUSY BRANDS
For booked and busy brands that need a hand, starting with a Check In is the best step to identify and gaps and areas we can support you in. Follow the momentum with a 10 week Social Content Calendar and an ongoing ‘By the Hour’ booking: a half or full day of our creative’s time dedicated to your task list - every week.
Exclusive updates
Committed to providing industry leading services, we are constantly developing our processes with the latest in strategies and education. Sign up to our newsletter to hear about everything new in the world of Hotel Jean, and professional communications.
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